Privacy Policy

Urzanmyne

Website privacy policy 

This website is operated by Urzanmyne. The privacy of our users is extremely important to us and therefore we encourage all users to read this policy carefully because it contains important information regarding:

-who we are

-how and why we collect, store and use personal information, 

-your rights in relation to your personal information 

-how to contact us and supervisory authorities in the event that you have a complaint

Urzanmyne collect, use and store certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which apply across the UK and we are responsible as a controller of that information for the purposes of those laws. 

The personal information we collect and use 

  1. Personal information you provide to us – name, email address, telephone number and home address. This is usually collected when your make a purchase, submit an enquiry or enter a competition 
  2. Monitoring and recording communications – we may monitor communications such as emails or phone calls for quality assurance 
  3. Cookies and similar technology – A cookie is a small text file which is placed on your computer or electronic device when you access our website. We may use cookies to monitor which pages a user visits and their demographics. This information helps use to build a profile of our users and will not indentify you individually. You will have the option to consent to cookies, if you do not consent, they will not be used. There-after you may opt out through your browser settings. 

We will not share your personal information with any third parties 

We will hold your information for the following periods of time: 

Name and address – 6 years to satisfy tax records 

Email address and telephone number -3 years 

Reasons we collect and use your data

We rely on the following as the lawful basis on which we collect and use your personal information: 

  1. consent 
  2. contract

As a consequence of you submitting your personal data to Urzanmyne you will be contacted with a response to your enquiry and receive suggestions of suitable products. 

Keeping your information secure 

We have appropriate security measures in place to prevent your personal information being accidentally lost, or used or accessed in an unauthorised way. Those processing your information will do so only in an authorised way and are subject to a duty of confidentiality. 

We will also use technological and organisation measures to keep your information secure. 

Indeed while we will use reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from your or to you via the internet. If you have any concerns please contact us. 

We will not transfer your personal information outside of the EEA at any time. 

Under the general data protection Regulation you have a number of important rights free of charge. In summary these include rights to: 

-fair processing of information and transparency over how we use it 

-require us to correct any mistakes in your information that we hold 

-require the erasure of personal information concerning you in certain situations 

-object at any time to processing of personal information concerning you for direct marketing 

-object in certain situations to our continued processing of your personal information 

-otherwise restrict our processing of your personal information in certain circumstances 

-claim compensation for damages caused by our breach of any data protection laws 

For further information on each of these rights and more see the guidance from the UK Information Commissioners Office (ICO) https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/

To exercise any of these rights please email, call or write to us 

If you would like this policy in another format, for example audio or large print please contact us using the details below. 

This privacy policy was published 2nd April 2021 

We may change this privacy policy form time to time. You should check the policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by including a notice on the website. 

If you have any questions about this policy or the information we hold about you, please contact us by: 

email: info@urzanmyne.co.uk 

post: 155 Foxhills Way, Brackley, Northants NN136QW